Guide to Building an Effective Payroll Services Team

Session: F7

Company:

Date: 2025-06-06

Time: 09:30:00 - 10:30:00

Location: 214

Map Location: Level 2

Description:

A walkthrough of steps to building a high-performing payroll services team.  

  • Introduction: What makes a payroll team effective? Pillars of success (Vision/Framework/3Ps)
  • Understand your client’s story: unpack the needs of the organization using review tools such as questionnaires, cross-functional process maps and other tools. (Exercise: Learn to create a process map). 
  • Bridge the gap: identify process improvement opportunities and create actionable steps to mitigate them. 
  • Build your framework and establish service levels (Your payroll support model; Overview of your payroll cycle; Create a communication plan)
  • Simulate, Test and repeat.  
  • Questions

French Description:

Speakers:

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